1. We had an excellent experience booking our stay through the Timeshare Brokers (Stacey). Different then any booking style I have used in the past, but everything was set up as promised and check in etc went perfectly smoothly. 2. We booked a unit that was a 1 bedroom connected to a studio for 4 of us- very nice rooms, clean and well equipped – we cooked most of our meals; double paned glass sliding doors kept outside noise to a minimum. Onsite “grocery” stores very small but there are a couple of grocery stores nearby (need car) and a Costco by the airport. Some covered parking available. Westin provides a shuttle that runs to Lahaina and back which we did not use but could be very useful. Nice pools and beach, but better snorkeling can be found elsewhere. Much less crowded then the other Kaanapali hotel locations near Whalers Village – a real plus.— Peggy L.
I checked with the front desk today and all is well as expected! We’re so happy to be able to stay an extra week here and thank you for making it possible. Jeremy, I just want to tell you how much I appreciate all of your tremendously capable and patient reassurances and processing of my rental. I know I took a lot of extra time but next time it’ll be so much easier for both of us.
I award you an A+ for everything and would not hesitate to recommend you to others. You’ve been a SUPERSTAR in dealing with all of my questions and requests. Congratulations on a job superbly done!
I do not know if I let you know last year how much I enjoyed booking through your company and how the accommodations for my mom, sister ad I were perfect. My husband and I usually do Hawaii every year and we have been planning this year’s trip. I loved the resort’s pool so much that I want to take my husband back there so we are going 3 days early and staying there. Probably just for 2 but another couple is going with us but we do not know if they are going to add the days in the beginning.
Great hearing from you, let us know if you have anything.
Kevin Curran of The Vacation Advantage and The Timeshare Brokers, was wonderful to work with. He was timely in his responses, provided realistic expectations, and offered great suggestions to make our family trip a success. We look forward to working with Kevin again in the future!
Thanks for setting-up the vacation! We will look to you in the future. It was a fast and easy process with a great level of customer service. We are also interested in speaking to you about vacation ownership and the benefits of what a membership would offer us! Thanks again!
WOW, what a trip that was. Just wanted to touch base and say thanks for your help. We had a great room, I mean perfect.
We are already planning to head back next spring break. Talk to me about what sort of things I can arrange to be in same resort next March.
Thanks again for all your help.
I would like to thank you and your company for helping us be able to use our points instead of throwing them away.
To find someone who is a person that I can trust is hard to find these days because everyone wants to take advantage of you. Thank you again for being honest and kind.
It means a lot to know there are good people out there.